Privacy Policy

Introduction

GVNG Garvita Nishith Gandhi, an authorised franchise partner of Motilal Oswal Financial Services Ltd. (MOSL), operates this website to provide financial advisory services including mutual funds, portfolio management, insurance, and related offerings.

In this Policy, "You" or "User" refers to any person accessing our website or availing our services, and "We", "Us", or "Our" refers to GVNG and, where applicable, Motilal Oswal Financial Services Ltd.

We are committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy explains what data we collect, how it is used, and the steps we take to safeguard it.

Commitment to Data Protection

We are committed to maintaining the confidentiality of your personal information with the same degree of care — and no less than a reasonable degree of care — as we apply to our own confidential information.

We use the information provided by you to improve our services, communicate relevant updates, and ensure you receive the best possible financial guidance suited to your needs.

Information We Collect

We may collect the following categories of personal and sensitive information when you register for our services, submit an inquiry, or interact with our website:

• Full name, gender, and date of birth
• Postal address, email address, and contact telephone numbers
• Permanent Account Number (PAN) and KYC status
• Bank account details required for investment transactions
• Photographs and signatures as required for regulatory compliance
• Financial goals, investment preferences, and risk profile information

How We Use Your Information

The information you provide is used for the following purposes:

• Processing and managing your investment transactions and accounts
• Providing personalised financial advisory and portfolio management services
• Complying with legal and regulatory obligations (SEBI, AMFI, BSE, NSE, etc.)
• Sending you relevant updates about your investments, market developments, and our services
• Improving the quality and relevance of our services
• Responding to your queries and providing customer support

Sharing of Information with Third Parties

We may share your personal information with third parties only in the following circumstances:

• With Motilal Oswal Financial Services Ltd. as our franchisor and principal broker, for the purpose of processing transactions and regulatory reporting
• With regulatory authorities such as SEBI, NSE, BSE, AMFI, and KYC Registration Agencies as required by law
• With trusted service providers who assist in operating our business, subject to strict confidentiality agreements and limited data retention periods
• Where disclosure is required by applicable law, court order, or governmental authority

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Communications

By providing your contact details and using our services, you consent to receive periodic communications from us via email, SMS, WhatsApp, or other electronic channels. These communications may include:

• Account statements and transaction confirmations
• Market insights and investment updates
• Information about new products or services that may be relevant to your financial goals
• Service announcements and regulatory notices

You may opt out of marketing communications at any time by contacting us at info@gvngfinancial.com.

Cookies and Web Beacons

Our website uses cookies and similar tracking technologies to enhance your browsing experience and understand how visitors use our site. Cookies help us:

• Monitor website traffic patterns and user navigation
• Remember your preferences across visits
• Analyse visit frequency and page performance
• Provide a more personalised experience

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features on our website.

Access and Correction of Information

You have the right to access the personal information we hold about you and to request corrections if any details are inaccurate or out of date. To exercise this right, please send a written request to:

GVNG
A-516, Titanium Business Park, Corporate Rd,
Makarba, Ahmedabad 380051
Email: info@gvngfinancial.com

We will respond to verified requests within a reasonable timeframe in accordance with applicable law.

Security of Your Information

We employ appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss, misuse, or disclosure. These measures are regularly reviewed and updated in line with industry best practices.

However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security against all potential threats arising from the open nature of the internet. We assume no responsibility for losses arising from security or privacy breaches beyond our reasonable control.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, services, or applicable law. Any changes will be posted on this page and will become effective upon posting.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our services following the posting of changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:

• Address: A-516, Titanium Business Park, Corporate Rd, Makarba, Ahmedabad 380051
• Phone: +91 76007 29555
• Email: info@gvngfinancial.com